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FAQ and Policies

Welcome!

Thank you so much for your interest in Four Letter Word Cards! We hope these pages help answer any questions you may have; if they don't, please feel free to email us at CS@FourLetterWordCards.rocks

 

What is the normal turnaround time?

Depending on the card and order, it can take up to 3 business days for your order to process. We generally are able to ship out orders within the first business day, but depending on demand and orders for the day/week (especially during holidays) the time frame may take the full 3 business days. If you need something sooner, please leave a note in your order and email us as well. We will do what we can on our end to ship out your order as soon as we can.

 

What constitutes a business day?

Business days are Monday through Friday. *excluding holidays*

(Holidays like New Year's Day, Martin Luther King Day, Presidents Day, 4th of July, Thanksgiving, Christmas Eve and Christmas Day.etc.)

 

I placed my order today, when will it ship?

If you placed your order today, it will ship out in 3 business days. (Let's say you place your order on a Monday- your order will ship out at the latest on Thursday, which is the 3rd business day.) If you place your order on the weekend, your first business day will be Monday and the order will ship out Wednesday, at the latest.

 

How is my order shipped?

We ship orders via USPS First Class. 

How long does shipping take?

We are located in North Hollywood, CA. Shipping can take anywhere from 2-7 business days, depending on your location. If you need something sooner, we are happy to ship your order via Priority- which you'll need to pay for, before we ship your order out. 

 

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