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Privacy Policy

SECTION 1 - WHAT DO WE DO WITH YOUR INFORMATION?



When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.

When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.

Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates. You must opt in, and can cancel your subscription at any time, by clicking the unsubscribe button on any email, or emailing us directly at cs@fourletterwordcards.rocks (Subject, UNSUBSCRIBE) 



SECTION 2 - CONSENT



How do you get my consent?

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.

If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.



How do I withdraw my consent?

If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at CS@FourLetterWordCards.rocks or mailing us at: Four Letter Word Cards 18356 Collins St. Unit E, Tarzana, CA 91356 or calling 424-285-0581


SECTION 3 - DISCLOSURE



We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.



SECTION 4 - SHOPIFY



Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

Your data is stored through Shopify’s data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall.



Payment:

If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.

PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

For more insight, you may also want to read Shopify’s Terms of Service here or Privacy Statement here.



SECTION 5 - THIRD-PARTY SERVICES



In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.

Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.



Links

When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

SECTION 6 - SECURITY



To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.



SECTION 7 - COOKIES



Here is a list of cookies that we use. We’ve listed them here so you that you can choose if you want to opt-out of cookies or not.

_session_id, unique token, sessional, Allows Shopify to store information about your session (referrer, landing page, etc).

_shopify_visit, no data held, Persistent for 30 minutes from the last visit, Used by our website provider’s internal stats tracker to record the number of visits

_shopify_uniq, no data held, expires midnight (relative to the visitor) of the next day, Counts the number of visits to a store by a single customer.

cart, unique token, persistent for 2 weeks, Stores information about the contents of your cart.

_secure_session_id, unique token, sessional

storefront_digest, unique token, indefinite If the shop has a password, this is used to determine if the current visitor has access.





SECTION 8 - AGE OF CONSENT



By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.



SECTION 9 - CHANGES TO THIS PRIVACY POLICY



We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.



QUESTIONS AND CONTACT INFORMATION



If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at CS@FourLetterWordCards.rocks with the subject line- PRIVACY POLICY

SECTION 10 - GDRP POLICIES (UPDATED)

In order to comply with the EU GDPR Law, we issue the following statement which we agree to uphold when you place an order with us.

In order to fulfill your order we rely on (Shopify) to provide us with the
necessary data needed in order to process your order in a timely manner. The data we collected is (Name, address, phone number, email address) We may also contact you for additional information such as ( further personal information in the context of fulfilling custom orders that contain personal information).


We need the above information in for the following:
* Tax and business related needs.
* Improvement of business
* To complete the order in a timely manner
* Compliancy with the platforms own privacy policy.
*Mailing lists.
*social media groups/pages


You may revoke your consent at any time and have the right in detail to request details of the information we keep. You can do so by emailing cs@fourletterwordcards.rocks.


Information sharing and disclosure.


We understand the importance of keeping personal data secure and safe and only share limited personal data with companies we need to in order to maintain our business.

USPS, FedEx, DHL, UPS - USPS is our primary shipping company. We provide them with your address, name and occasionally phone number, in order to ship your package. International packages will have a phone number included, so as to ensure they can contact you with any delivery related issues.

Google Analytics and Facebook Pixel - both companies are used to process your data for marketing research. They each have their own privacy policies, which you can view on their own platforms. All information is protected through secure avenues and all accounts have two-step verification enabled. 

MailChimp - Mail Chimp is used for email marketing and has access to your email address, name and information. However they ONLY have access if you subscribe to marketing emails. Their information is secure and protected via their privacy policy, which you can view on their platform.

Data Retention

We only keep information for the sole purpose of fulfilling your orders and for our own records and what is deemed fair use in our business within the parameters of the law. (5 Years)

BackBlaze is a backup data firm that securely backs up information stored from companies hard drive.  They are state of the art, have secure back up facilities and certified. You can check out their security measures here - https://www.backblaze.com/security.html

Google Cloud -I may store and process your information through third-party hosting services in the US and other jurisdictions. As a result, I may transfer your personal information to a jurisdiction with different data protection and government surveillance laws than your jurisdiction. If I am deemed to transfer information about you outside of the EU, I rely on Privacy Shield as the legal basis for the transfer, as Google Cloud is Privacy Shield certified.

Transference of data outside of the EU


We are located in California, outside of the EU and as such use California
companies to – store – process – collect your data. The companies I use have
state of the art security and encryption measure. 


Choosing to shop with a company outside of the EU means your data is subject to a new jurisdiction and subsequently new laws. However we protect your rights upon the transference with the above security measures.
Informing of rights. As a residence of the EU, you are subject to rights and privacy laws under the GDPR law.


* You have the right to revoke your permissions at any time except where it is legal for FOUR LETTER WORD CARDS to keep them for the processing of our business requirements by law.


* You have the right to access to your personal data within normal business hours via
electronic format.


* You have the right to withdraw from any mailing list or social media outlet at any time.


*You have the right to complain to your local data protection agency about the information we keep that is outside of what is required by law.
Contact Information


My name is MICHELLE BAINES and I am the data controller for FOUR LETTER WORD CARDS. For the purposes of data protection you can contact me at CS@FOURLETTERWORDCARDS.ROCKS, 424 -285-0581, 18356 COLLINS ST. UNIT E, TARZANA, CA 91356 If you have any questions or concerns.

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